Our priority is your satisfaction. We are completely confident in the quality of our products and make all possible efforts to guarantee that you will be 100% satisfied with your purchase.
If you consider that your product is defective, please contact us as soon as possible by following the returns procedure as detailed below. QuattoSquared will evaluate if your product has suffered from a manufacturing defect. If it has, we will offer a replacement or full refund if the product is not available anymore. Please note that a product can not be considered defective if the problem does not occur under normal conditions of use or if it results from long term usage.
We aim to make returns as easy as possible. If you are not 100% satisfied with a product, you can return it within 15 days of receipt for either a size exchange, an alternate product or a full refund. The returned product must be in 'as new' condition, unworn and in its original packaging with labels attached. The postage for returning items is at your cost but the shipping costs for any replacement items will be at our charge. We advise using a tracked and/or signed for service when returning items as we cannot be responsible for returned items which go missing in transit.
To make a return, simply email us at email@example.com and make sure you add your order number.
Please note that returns are only accepted for items you purchased online from http://www.quattosquared.com. If you have purchased your item from one of our retail partners, please contact them directly to arrange the return.
Our returns address is: 29 rue de l'Effort 69007 Lyon, France
Prices & VAT
Prices are quoted in Euros, therefore Paypal will do so as well and will convert it according to your country. Prices of any products delivered outside of the European Economic Community exclude any local import duties and/or taxes that may be payable by the recipient on receipt of the order.
http://www.quattosquared.com is operated by LUPO CYCLING SASU registered at 29 rue de l'Effort 69007 Lyon, France, VAT FR07824801054.
THE ADDRESS FOR ALL RETURNS IS: 29 rue de l'Effort 69007 Lyon, France
All images, design, text, pictograms, video, illustrations and other content are the copyright of QuattoSquared. Any use, even partial, of this content is strictly prohibited without express written permission.